For all international orders, please allow up to 4-6 weeks for delivery. You will be sent a tracking link via email to monitor the shipping process. It is normal to see that the package has stalled awaiting to leave a port or city for air transport and customs. All duties, taxes, VAT, will need to be paid to your own country's collection agency by the customer.
For any refused product, you will be refunded your product price but not the shipping for international orders.